Policies

NO-SHOW and Late Policy

Appointments that are canceled within 48-24 hours of the scheduled appointment time will be charged 50% of the appointment cost. 

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No-shows will be charged 100% of appointment cost. Appointment's canceled within 5-hours of scheduled service are considered NO-SHOW

 

If you are late: If you are more than 15 minutes late for your scheduled appointment your services maybe cut short (ex. instead of a full Highlight, you will receive a partial) you will still be billed for the full scheduled service amount

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If you are 20 minutes late or more, services may have to be rescheduled, subject to prepayment of future services.

 

NEW CLIENTS OR EXISTING CLIENTS WANTING A COLOR CHANGE

New Clients:  Online Consultation Form required before booking. Please DO NOT use online scheduling. Online scheduling is reserved for clients scheduling touch-ups.

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• If you are a returning guest but it has been 6+ months since your last service, or you have seen another stylist, please complete the online consultation form so I may be fully prepared for your appointment.

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• Come to your color appointment with CLEAN, DRY HAIR. Dirt, oils, salt, and product can/will affect your color. for best results come with clean hair (washed within 24-hours). Outcome is not guaranteed on dirty hair, re-do policy does not appily.

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RE-DO POLICY

Not happy with the results? I will redo your color free of charge. Must be scheduled with in 1.5 weeks of prior service. blow-dry not included. 

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OTHER

​Retail product sales are final

3% service fee is added to final sale

NO masks are required, regardless of vaccination status

Prices and policy's are subject to change at salon/stylists discretion